Contact Us
Let's talk about your floors.
Whether you're planning a single room or a whole home, our team is here to help you find the right floor — from first questions to final install. Call, email, or come see us in Richmond.
We'd love to hear from you.Give us a call
Mon–Fri 9–5, Sat 10–4
(888) 966-3579Toll-free across Canada. Leave a message after hours and we'll call you back.
Send a note
Replies within 24–48 hours
hello@wordofmouthfloors.comAttach photos of your space, your subfloor, or the product you're eyeing — it helps us help you faster.
Come say hi
Richmond Showroom
11240 Bridgeport RdRichmond, BC
Walk-ins welcome. Bring a room photo or a floor sample — we'll take it from there.
Samples in your hands, answers on the spot.
Our Richmond showroom is where the catalogue becomes real. Run your fingers across a European oak, see a luxury vinyl in natural light, compare two greys that look identical online but live completely differently at home.
No pressure, no pitch. Just honest guidance from people who install this stuff for a living.
Hours
- Monday9:00 — 5:00
- Tuesday9:00 — 5:00
- Wednesday9:00 — 5:00
- Thursday9:00 — 5:00
- Friday9:00 — 5:00
- Saturday10:00 — 4:00
- SundayClosed
Travelling from out of town? Shoot us a note and we'll have samples ready when you walk in.
Corner of Bridgeport & Simpson. Free parking out front.
Three ways to reach us.
We know flooring projects don't happen on a schedule. Pick the channel that suits the moment.
Quick question
Call (888) 966-3579 during showroom hours. Sample availability, square-footage math, delivery timing — real person, real answer.
Project or quote
Email hello@wordofmouthfloors.com with room dimensions and a few photos. We'll reply with a quote and a shortlist of floors that fit.
See & touch
Visit the showroom at 11240 Bridgeport Rd, Richmond. Nothing beats seeing a floor in person before you commit to 800 square feet of it.
No pressure. Just great floors.
Whatever your project looks like — a bedroom refresh, a basement renovation, or a full home rebuild — we'd love to help. Reach out and we'll take it from there.
— The Word of Mouth team